Privacy Policy

Last Updated: October 2023

1. Introduction

Welcome to Juexinhang Machinery (“we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website — www.jxhmachinery.com — or contact us through forms, email, or telephone.

By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, company name, email address, phone/WhatsApp number, and country — typically submitted via contact or inquiry forms.

  • Communication Data: Messages, emails, or attachments you send us for quotation or technical support.

  • Technical Information: IP address, browser type, operating system, referral source, and pages visited (collected through analytics tools).

  • Cookies & Tracking Data: To improve user experience and analyze website performance.

3. How We Use Your Information

We use the information we collect to:

  1. Respond to your inquiries and provide quotations.

  2. Process and manage customer orders or service requests.

  3. Improve our website, content, and marketing effectiveness.

  4. Send follow-up communication related to your inquiries.

  5. Comply with legal and regulatory obligations.

We do not sell, rent, or share your personal information with unrelated third parties for marketing purposes.

4. Data Storage & Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, or misuse.
Your information is stored on secure servers and accessed only by authorized personnel for legitimate business purposes.

5. Cookies Policy

Our website uses cookies to enhance functionality and track usage patterns.
You can choose to disable cookies in your browser settings, but some site features may not function properly as a result.

6. Data Sharing & Third Parties

We may share limited data with trusted service providers such as:

  • Hosting and email providers

  • Logistics or payment partners (for order processing)

  • Analytics tools (e.g., Google Analytics)

These partners are required to maintain the confidentiality of your data and use it only for the intended purpose.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for data processing.

  • Request information on how your data is used.

To exercise your rights, please contact us at [email protected].

8. International Data Transfers

As a company based in China, your information may be transferred and processed in other countries where our servers or partners operate.
We take appropriate measures to ensure that your information is protected according to applicable data protection standards.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy — typically until your inquiry or project is completed, unless a longer period is required by law.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in regulations or our business operations.
The updated version will be posted on this page with a revised “Last Updated” date.

11. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us.